There are multiple options when it comes to flying from one coast to the other so, when I had the opportunity to check out United’s p.s. service on a recent flight from Los Angeles to New York, I jumped at the chance. I’ve flown United’s business class before, so I wanted to see what was different about the p.s. service.
BOARDING
United offers first and business class passengers priority boarding in a separate lane – with red carpet to boot. Once on board the Boeing 757 aircraft, I was offered …

Even though it’s been open for several years now, it never ceases to amaze me how walking into the American Airlines terminal at JFK places the business traveler in an oasis of calm.
The design of the terminal, with its towering 65-foot roofline, reduces the stress of air travel and makes each departure seem exciting.  The new terminal replaces American’s two terminals (8 and 9) at JFK.  Terminal 8, which served international traffic, had been built in the early 1960s and sported what was once the world’s longest stained glass installation, …

After a pleasant (and very fast) drive in a BMW M3 from the Bay Area to Los Angeles and a few days of meetings there, I returned to New York via American Airlines Flight 22.  Similar to the outbound flight to San Francisco, once we hit 10,000 feet, I was able to turn on my Lenovo ThinkPad X300 and find several Gogo hotspots.
For most of the flight, I was able to surf the Web, watch videos, read news, send and receive e-mail, and even check the flight’s exact position.  I …

ON BOARD AMERICAN AIRLINES FLIGHT 15, 11:45 A.M. EDT
American Airlines was the first U.S. airline to announce in-flight Internet service for domestic flights. The first (test) phase of the American Airlines Gogo Internet service started in the middle of last year on the company’s fleet of 15 767-200 aircraft, which fly its transcontinental routes.
Recently, the company announced it will expand the service to over 300 domestic aircraft (the service doesn’t work over the Atlantic or Pacific oceans).
I am writing this from American Airlines Flight 15, New York (JFK) to San …